Oh sweety, you should have helped me Friday night! I was remote assisting (Which is a BIG REASON Granbonny should have WINDOWS XP and a BROADBAND CONNECTION!) an installation of an HP 1210v all-in-one. 4.5 hours of crap to go through. Had to completely uninstall the thing and the software, edit the registry, export parts of the registry, reinstall the software, then reinstall the all in one, then import parts of the registry back. What a freaking nightmare! Here I am in Ohio working on a computer in California.Karlynn said:I love computers when they are working and HATE them when they aren't. My husband knows not to come around me when I'm having computer problems. So much of my work gets done on my home computer, I'm lost without it. (Not to mention lost without VR) Glad you are not lost Bon!