No Cardiac Rehab for Me

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J

Janea

Hi guys,
I have been battling with my insurance company, trying to get them to pay for cardiac rehab, but it looks like I have lost! :( Bummer! After ten-gazillion phone calls to ten-gazillion different people it seems that Group Health will only pay for rehab if I had coronary artery disease, or have had a heart attack in the past. My cardiologist did refer me, but the "review board" said "tough luck Chuck!" and "you have to shell out $2,300 if you want to see the inside of the rehab center." Well, not in those exact words, but you know what I mean.
I know alot of people have felt rehab was very helpful. Is there anything I need to know that will be helpful as I try to get myself back in shape? I am worried that I am going to do something wrong. Maybe I can find a book or something that discusses some of the important issues regarding cardiac rehab. Any suggestions are much appreciated!

--Janea
 
Gee Janea I hate to see you give up on that. I think it is very useful. I haven't crossed that bridge yet.......maybe I'll have the same trouble. I know you're not Blue Cross, I'm not either, but my 86 year old father is. He needed extra visits tacked onto some problem he had ( a puncture wound) and I worked with a case manager?? is that right? I think so. Anyway, it was someone else, not just claims adjusters, or rule mongers......someone who was there to be human for us humans. I'd try the insurance people again and ask for a special case manager and see if you can break through the red tape.

Just a thought. THere must be some statistics on the viablity of cardiac rehab. Don't give up!!

Keep us posted.

Marguerite
 
Thanks for the pep talk Marguerite. They did say I could appeal the decision but the lady on the phone seem to think that it would be next to useless. It kind of deflated me a bit. But, maybe a should try to make a case to the board of appeals. I think I will.
 
You could probably still go VISIT a Cardiac Rehab class and OBSERVE what they do then do it on your own.

Our classes REQUIRED warm-up and cool-down STRETCHING exercises. The Nurses had printed HANDOUTS of these stretches (maybe you could get a copy from your local rehab nurses). Then we walked for a few minutes. ALL exercises were monitored. You can buy a Heart Rate Monitor for $50 or less and a good treadmill (or fitness center membership) for $1000 or less.

The ONE thing that REALLY helped me was the ARM-Cycle machines (sort of like bicycle pedals with variable resistance that could be rotated forward or back). That machine really loosened up the tight muscles in my upper back, shoulders, and upper arms.

Other than that, WALKING, either on a treadmill, in a mall, or on a street will give you most of the benefit of Cardiac Rehab. You may want to start with a companion 'just in case', at least until you see how you fare.... and take a Cell Phone for additional protection, 'just in case'.

'AL Capshaw'
 
One more thing:

Buy a Stethoscope so you can listen to your heart.

I was able to discern between PAC's/PVC's and exercise induced A-Fib after a few 'events' and trips to the Heart Center and/or Hospital.

'AL Capshaw'
 
I dug out my old post re my appeal for rehab coverage. BC/BS had it listed as a covered benefit, then rejected the claim cuz I merely had a valve job vs. CABG. Text excerpt of my appeal is below. I ended up getting it paid for by insurance, but I have since read an article recommending that when you ask for written explany of denial, you should also ask:
  • specifically who the medical professional is who is denying coverage
  • what their professional license is (eg., MD, RN)
  • state(s) they are licensed in
  • license number(s)

That gives the impression you're going to file a complaint w/ a state licensing board, which may be nuisance enough for the provider that they just decide to pay the benefit.

For what it's worth.


&&&&&&&&&&&


**************
Rationale for Appeal:

Here are my thoughts on why I believe my treatment is in fact a covered benefit:

1) Phase II cardiac care is standard protocol for patients following open-heart surgery. This is not a recreational exercise program; it is carefully controlled and monitored clinical evaluation of my heart function to rule out exercise-related complications. A key objective of monitored sessions was to demonstrate that I had achieved a stable level of exercise tolerance without ischemia or arrhythmia.

The American Heart Association recognizes heart valve surgery as an indication for cardiac rehabilitation:

Indications for Referral to Cardiac Rehabilitation

· Coronary artery disease (particularlywith modifiable coronary risk factors or poor exercise tolerance [ 6 METs or inadequate to meet domestic or occupational needs])
· Myocardial infarction
· Coronary artery bypass surgery
· Cardiac transplantation
· Heart failure
· Percutaneous transluminal coronary angioplasty
· Valvular surgery

From: "Cardiac Rehabilitation Programs, A Statement for Healthcare Professionals From the American Heart Association"

2) Prior to my surgery, I had several tests and physical examinations to assure that I was healthy enough to undergo surgery without undue risk. These included chest x-ray, echocardiogram, blood tests, physical examination by a cardiologist, and an ECG. All of these were covered, as one might presume. Using that same logic, it seems to me that similar precautions (careful monitoring of supervised exercise) would be covered to assure that I could safely resume a normal and active lifestyle without undue risk of arrhythmia or cardiovascular accident. Such risks are well-documented in medical literature, per the following excerpt:

COMPLICATIONS SPECIFIC TO ORGAN SYSTEMS
Heart and Pericardium
Postoperative complications involving the heart and pericardium are common after cardiac surgery primarily because of arrhythmias, conduction disturbances, and manifestations of ischemia.
From "Cardiac Surgery in the Adult," L. Henry Edmunds, Jr.

I would like to point out that my cardiovascular function was significantly diminished following surgery. My ejection fraction was 35% (see the attached echocardiogram report), I had rapid resting heart rate of 110 BPM, and resting blood pressure of 90/40.

3) My rehabilitation services were limited to what was medically necessary. I opted out sessions that provided lifestyle counseling, limiting services to monitored exercise. Although 24 sessions were prescribed by my cardiologist, I terminated treatment after 12 sessions when I demonstrated achievement of moderate exercise levels without adverse effects.


I ask that you please review my case and reconsider payment of claims made by xxxxxxxxx Hospital. If, after your review you conclude that benefits are not covered, I ask that you please provide an explanation of your rationale in writing to me.
 
Oh, Bill - this is excellent and a terrific appeal. You should copyright it.

I didn't have any problem with my hmo - of course, the chf probably trumped the ohs "only" being for valve replacement.
 
Thanks Bill! That gives me a great a idea of what I should include in my appeal. I so appreciate you taking the time to send me that information. Thankyou! Thank you!

--Janea
 
Bill,

What a great job you did. I have a feeling I might be in for a fight. I got a call from my cardiac rehab director on Fri. She left me a message asking me to call her about insurance coverage. I have BCBS through the state of NC. This is a very timely post if that's the problem. :mad:
 
Bill, that's an excellent letter. You should post it to the reference sources forum and maybe Ross can make it sticky. If anyone uses Bill's letter and actually gets denied in writing, please post the letter. I'd love to see the rationale--it cannot be medically-based. What about valvereplacement surgery could possibly make cardiac rehab less necessary than it would be for CABG surgery???
 
Definitely appeal any insurance decisions that go against you. Often the people initially reviewing a case interpret things incorrectly as they are often not medical professtionals but merely workers handling lots of claims. When you appeal, it goes to actual people who spend their time analyzing claims from a more detailed side. I have won every appeal I have ever filed (at last count 4) and saved myself thousands of dollars.
It takes a bit of time but is worth the effort especially when your health and pocketbook are involved.;) :rolleyes: ;)
 
PJmomrunner said:
Bill, that's an excellent letter. You should post it to the reference sources forum and maybe Ross can make it sticky. If anyone uses Bill's letter and actually gets denied in writing, please post the letter. I'd love to see the rationale--it cannot be medically-based. What about valvereplacement surgery could possibly make cardiac rehab less necessary than it would be for CABG surgery???

Well, I didn't think it was actually reference-section-worthy, but if y'all like it so much, I spoze I will ask Ross to post it there. ;)

I had an interesting time trying to get things resolved on the phone prior to the letter. If you've ever talked to BC/BS customer service, you know they don't hire the the best and brightest, or even the average and readily available. "Sorry, it's only covered if you have open heart surgery," and comments like that. :D It became clear pretty quickly that the person on the other end of the line was just making stuff up, throwing out excuses from a position of absolute cluelessness to see if any would satisfy me and get me to go away. For all I know, the denial of the claim could have just been an admin error, as opposed to intentional denial based on clinical judgement. So it might not have been my "convincing" letter, but just the fact that written correspondence got to someone who could recognise that the claim shouldn't have been rejected in the first place. Who knows?

If rehab is excluded in black and white in your plan, or if it's explicitly excluded for valve surgery (whether that's rational or not), then I think you're just plain outta luck. But if someone is asserting that it's less necessary for valve surgery than it is for bypass, then I think that's a tough position to defend, and maybe a letter similar to mine will work.

Good luck!
 
Bill:
That's a really great letter. What a wonderful resource for those who get denied. In 1990 when Al had his valve replaced, the cardiologist and his office staff told us that rehab was not needed because he only had valve surgery. They also told us that it was not covered under AL's insurance.

Back then there was a news program that featured a media loving cardiologist, from the Arizona Heart Center, who answered questions from the public. He had been called "The Kind of Hearts" by one of the newscasters. I called the center and they said not only did they do cardiac rehab for valve patients, but they checked and assured me that Al's insurance would indeed cover the rehab.

Al's cardio finally agreed to sign the papers, and he threw them at me. Insisted it was a waste of money. Albert says that cardiac rehab was the best thing that could have happened to him then.

Al still has the same cardiologist, and he is my cardiologist too. I relish reminding the good doctor of incidents like this one.....gives me a perverse sense of accomplishment all these years later.

Moral of the story......Never take no for an answer, and don't give up.

Blanche
 
sfconstrct

sfconstrct

Janea, I just started re-hab, been going to the gym on my own for the past three weeks, I had an avr almost 9 weeks ago. I was in good shape before and am in good shape now. I am doing more on my own than in the second session of re-hab, they said they would be agressive with my re-hab. The excersise is no big deal, treadmill walking 3 to 4 mph for 15 to 20 minutes, then some elipticle for another 10 minutes or so, some minor weights for chest, arms shoulders etc. nothing you can't do on you own. Just be careful of mostly upper body weights I wouldn't do much weight up there, for at least three months. The biggest advantage of rehab is that you are monitered along the way as they increase the work load. Good luck. steve in so. ca.
 
I agree with the previous post, you're not missing much. I started couple weeks ago. Do warm-up and some stretches, then run on treadmill for 20 minutes (3-4 mph), 5 minutes on arm crank thing, 10 minutes on bike, then 6 minutes on elliptical. The technician hooks you up to a heart rate monitor that transmits to a computer, and take your blood pressure a handful of times. But, most of the time, they just sit there watching you and don't give much feedback on what you are doing.
 
Janea. I called my insurance today and got the same thing about not being covered for a valve replacement. The insurance people told me to have the cardiologist "write a letter of medical necessity requesting pre-authorization for cardiac rehab". So I called the cardio and was told by the nurse, that Medicare, for the first time in 10 years!! has revised it's coverage and added several diagnoses -- one of which is valve replacemnt. SO assuming your insurance uses medicare guidelines, they are behind the times and need YOU to tell them to get up to date and give you the coverage.

I googled 2006 medicare guidelines for cardiac rehab and got these......
:) Marguerite

http://www.cms.hhs.gov/mcd/viewdecisionmemo.asp?id=164

CMS revises the language in Manual 100-3 § 20.10 to read as follows:

A. General

Phase II cardiac rehabilitation, as described by the U.S. Public Health Service, is a comprehensive, long-term program including medical evaluation, prescribed exercise, cardiac risk factor modification, education, and counseling. Phase II refers to outpatient, medically supervised programs that are typically initiated 1-3 weeks after hospital discharge and provide appropriate electrocardiographic monitoring.

B. Nationally Covered Indications

Effective for services performed on or after March 22, 2006, Medicare coverage of cardiac rehabilitation programs are considered reasonable and necessary only for patients who: (1) have a documented diagnosis of acute myocardial infarction within the preceding 12 months; or (2) have had coronary bypass surgery; or (3) have stable angina pectoris; or (4) have had heart valve repair/replacement; or (5) have had percutaneous transluminal coronary angioplasty (PTCA) or coronary stenting; or (6) have had a heart or heart-lung transplant.
****************************************************
http://www.cscr.org/Elgblty.htm

Phases of Cardiac Rehabilitation
Phase I Cardiac Rehabilitation: Inpatient education and early ambulation
Phase II Cardiac Rehabilitation: Outpatient supervised telemetry monitored exercise, education, and lifestyle modification counseling.
Phase III Cardiac Rehabilitation: Supervised non-telemetry monitored exercise and education.
--------------------------------------------------------------------------------

Special Population Programs
Pulmonary Rehabilitation
Vascular Improvement Programs: Exercise designed for people suffering from claudication.
Renal Exercise Programs: Exercise designed for people with kidney disease.
Diabetic Exercise Programs: Designed for people with diabetes Type I and II.
Please note most programs require a physician referral. Contact your local Cardiac Rehabilitation Center for information on what programs they offer.


--------------------------------------------------------------------------------
Cardiac Rehabilitation Eligibility
Medicare has developed specific guidelines regarding eligibility for Cardiac Rehabilitation. The Federal Agency that did oversee Medicare was the Health Care Financing Administration. The Centers for Medicare and Medicaid Services (CMS) now does so. Their web address is http://cms.hhs.gov/ Type in-cardiac rehabilitation- in the search window for more information. It is important to note that Medicare is administered through local or regional insurance companies, known as Intermediaries. The Fiscal Intermediary (FI) for California has this web address http://www.ugsmedicare.com.These Intermediaries follow the Medicare guidelines closely but some exceptions may occur. Your Cardiac Rehabilitation professional should be able to tell you if you have Cardiac Rehab benefits. The CMS Decision Memo of March 22, 2006 states Medicare will cover people with the following conditions:
1. Acute myocardial infarction (AMI)
2. Coronary artery bypass graft (CABG)
3. Stable angina pectoris
4. Heart valve repair or replacement
5. Percutaneous transluminal coronary angioplasty (PTCA) or coronary stenting
6. Heart or heart lung transplant.
This is not yet official. Go the following web page on the CMS web site for the entire document. http://www.cms.hhs.gov/mcd/viewdecisionmemo.asp?id=164
Many insurance companies cover Cardiac Rehabilitation, but often restriction do apply. Other cardiac diagnoses (other than the three covered by Medicare) might be covered. Be an informed consumer. Confirm your benefits and know exactly to what you are entitled.

It has been the experience of many patients that non-Medicare HMOs are more generous in their coverage. Expressing your desire to your doctor and having an authorization request will set the process in motion.

To enter a program you will need a physician referral. Usually this can be obtained from your cardiologist or primary care physician. You may have to bring up the issue of Cardiac Rehabilitation with your physician. Many programs require you to have an exercise stress test before entering the program. This is to accurately determine what amount of exercise is safe for you. Cardiac Rehabilitation programs are individualized, meaning you will work at your own level under the supervision of trained Cardiac Rehabilitation professionals. Exercise is only one important component of the Cardiac Rehabilitation experience. For more detailed information about clinical practice guidelines in Cardiac Rehabilitation, go to the AHCPR homepage. http://www.ahcpr.gov. Click on the search button. Type-cardiac rehabilitation- in the search window for more information.
 
Janea

I had my mitral valve repaired back in August. When I called the rehab center I was told that insurance (Medicare) did not cover valve repairs or replacements. However, as of March 22 of this year Medicare covers valve repairs and replacements. Here is what the document says

"Decision Summary


The Centers for Medicare and Medicaid Services (CMS) determines:

The evidence is adequate to conclude that cardiac rehabilitation is reasonable and necessary following acute myocardial infarction (AMI), coronary artery bypass graft (CABG), stable angina pectoris, heart valve repair or replacement, percutaneous transluminal coronary angioplasty (PTCA) or coronary stenting, and heart or heart lung transplant
"

Maybe you can discuss this decision made by Medicare with you insurance company as many insurance plans must cover at least the minimum covered my medicare. As the decision is fairly new, the person you spoke to may not be aware of if.

Here is the web site if you want to read the whole document

http://www.cms.hhs.gov/mcd/viewdecisionmemo.asp?id=164
 
Rehab should be required for any OHS! The purpose of the rehab is not to build up your athleticism. The purpose of rehab is to teach healthy habits and check for post-surgery problems that aren't readily detectable.
In my case, the rehab nurse flagged a heart rate that didn't look right for someone doing mild exertion on a treadmill. Since I was being monitored, they printed out the info and showed it to a Card. who immediately diagnosed heart block.
W/o rehab I would have continued to struggle with this problem, probably through a lot of testing, for a much longer time. The only symptom was SOB from mild exertion. This was initially considered normal for someone recovering from OHS, so it wasn't investigated until the rehab nurse recognized that something wasn't right.
 
When I asked about rehab, my surgeon said I did not need it. At that time, I didn't really want to go through it, so it didn't bother me.

HOWEVER, I regret that I didn't go through rehab. I believe my recovery would have been faster with rehab. My physical condition due to the MVR was pretty bad pre-op, and I did have a great deal of difficulty walking post-op.
At 7 months post-op, I was still having problems if I did not have a full 8 hours' sleep each night. I went to San Antonio one weekend, got there late, maybe 11 p.m. and the next day I was wiped out, to the point that I considered going to an ER. The next day, I felt much better.

If I ever ever ever have OHS again, I will find a way to have some type of rehab.
 
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