K
Karlynn
Is anyone familiar with the company Ultra Care. I have been told by United Health Care that this company is now their in-network provider for INR testing supplies.
I called the company. I spoke with 3 people before I got anyone that remotely had any idea about what type of testing supplies I was speaking of. Then I found out that my supplies for my Protime monitor was $135 for 4. Yes, that's 4. QAS charges $300 for 25. You can do the math, but that's almost 3 times as much as QAS. With UHC we now have a $100 deductible, then they pay 90%. So at the "market rate", I'd pay almost $100 more for the same amount through the in-network company. I tried to find out what the contracted rate was for United Health Care. What will Ultra Care actually bill. When I called on that question the woman on the phone said "I have no idea what it is you are talking about. I'm going to refer you to our nursing consultants." Well guess what - the "nurse" had no idea what a ProTime home monitoring system was. After explaining it to her she said "Oh, it sounds like you're a diabetic."
Oh My God!!!!!!
I finally hung up in frustration - never finding out what I would have to pay for the supplies from Ultra Care. But I was more concerned that the people I was supposedly told to order the supplies from had no idea what it was they were selling.
I may just consider ording my supplies from QAS and forget about the insurance. Everyone at QAS knows exactly what they need to know to help you out. Talking to these people at Ultra Care was like trying to explain quantum physics to a monkey.
I called the company. I spoke with 3 people before I got anyone that remotely had any idea about what type of testing supplies I was speaking of. Then I found out that my supplies for my Protime monitor was $135 for 4. Yes, that's 4. QAS charges $300 for 25. You can do the math, but that's almost 3 times as much as QAS. With UHC we now have a $100 deductible, then they pay 90%. So at the "market rate", I'd pay almost $100 more for the same amount through the in-network company. I tried to find out what the contracted rate was for United Health Care. What will Ultra Care actually bill. When I called on that question the woman on the phone said "I have no idea what it is you are talking about. I'm going to refer you to our nursing consultants." Well guess what - the "nurse" had no idea what a ProTime home monitoring system was. After explaining it to her she said "Oh, it sounds like you're a diabetic."
Oh My God!!!!!!
I finally hung up in frustration - never finding out what I would have to pay for the supplies from Ultra Care. But I was more concerned that the people I was supposedly told to order the supplies from had no idea what it was they were selling.
I may just consider ording my supplies from QAS and forget about the insurance. Everyone at QAS knows exactly what they need to know to help you out. Talking to these people at Ultra Care was like trying to explain quantum physics to a monkey.
