My Parents Were Hacked Into.....

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Harrybaby666

Well-known member
Joined
Jul 1, 2003
Messages
2,541
Location
NH-Further North
Hi All,

I just wanted to warn you all...someone hacked into my mother and father's computer and stole her debit card number (the website WAS a secure website believe it or not) and stole $543.00 worth of merchandise off of the internet using my mother's debit card number, so I just wanted to let you all know to be careful.....my parents won't be using any card online again, they are going back to the old check writing routine, as is I.

Please Be Careful OK? Harrybaby:D:D:D
 
So sorry this happened to your parents, Harry.
Here is an article I found:

Retail Hacking Ring Charged for Stealing and Distributing Credit and Debit Card Numbers From Major U.S. Retailers


Last update: 2:49 p.m. EDT Aug. 5, 2008
BOSTON, Aug 05, 2008 /PRNewswire-USNewswire via COMTEX/ -- More Than 40 Million Credit and Debit Card Numbers Stolen
Eleven perpetrators allegedly involved in the hacking of nine major U.S. retailers and the theft and sale of more than 40 million credit and debit card numbers have been charged with numerous crimes, including conspiracy, computer intrusion, fraud and identity theft, Attorney General Michael B. Mukasey, U.S. Attorney for the District of Massachusetts Michael J. Sullivan, U.S. Attorney for the Southern District of California Karen P. Hewitt, U.S. Attorney for the Eastern District of New York Benton J. Campbell and U.S. Secret Service Director Mark Sullivan announced today. The scheme is believed to constitute the largest hacking and identity theft case ever prosecuted by the Department of Justice.
Three of the defendants are U.S. citizens, one is from Estonia, three are from Ukraine, two are from the People's Republic of China and one is from Belarus. One individual is only known by an alias online, and his place of origin is unknown.
In an indictment returned on Aug. 5, 2008, by a federal grand jury in Boston, Albert "Segvec" Gonzalez, of Miami, was charged with computer fraud, wire fraud, access device fraud, aggravated identity theft and conspiracy for his role in the scheme. Criminal informations were also released today in Boston on related charges against Christopher Scott and Damon Patrick Toey, both of Miami.
The Boston indictment alleges that during the course of the sophisticated conspiracy, Gonzalez and his co-conspirators obtained the credit and debit card numbers by "wardriving" and hacking into the wireless computer networks of major retailers -- including TJX Companies, BJ's Wholesale Club, OfficeMax, Boston Market, Barnes & Noble, Sports Authority, Forever 21 and DSW. Once inside the networks, they installed "sniffer" programs that would capture card numbers, as well as password and account information, as they moved through the retailers' credit and debit processing networks.
The indictment alleges that after they collected the data, the conspirators concealed the data in encrypted computer servers that they controlled in Eastern Europe and the United States. They allegedly sold some of the credit and debit card numbers, via the Internet, to other criminals in the United States and Eastern Europe. The stolen numbers were "cashed out" by encoding card numbers on the magnetic strips of blank cards. The defendants then used these cards to withdraw tens of thousands of dollars at a time from ATMs. Gonzalez and others were allegedly able to conceal and launder their fraud proceeds by using anonymous Internet-based currencies both within the United States and abroad, and by channeling funds through bank accounts in Eastern Europe.
Gonzalez was previously arrested by the Secret Service in 2003 for access device fraud. During the course of this investigation, the Secret Service discovered that Gonzalez, who was working as a confidential informant for the agency, was criminally involved in the case. Because of the size and scope of his criminal activity, Gonzalez faces a maximum penalty of life in prison if he is convicted of all the charges alleged in the Boston indictment.
Also today, indictments were unsealed in San Diego against scheme participant Maksym "Maksik" Yastremskiy, of Kharkov, Ukraine, and Aleksandr "Jonny Hell" Suvorov, of Sillamae, Estonia. The indictments charge the defendants with crimes related to the sale of the stolen credit card data that Gonzalez and others illegally obtained, as well as additional stolen credit card data. Suvorov is charged with conspiracy to possess unauthorized access devices, possession of unauthorized access devices, trafficking in unauthorized access devices, identity theft, aggravated identity theft, and aiding and abetting. Yastremskiy is charged with trafficking in unauthorized access devices, identity theft, aggravated identity theft and conspiracy to launder monetary instruments. The indictment also contains a forfeiture allegation.
In addition, an indictment against Hung-Ming Chiu and Zhi Zhi Wang, both of the People's Republic of China, and a person known only by the online nickname "Delpiero," was also unsealed in San Diego today. Chiu, Wang and Delpiero are charged with conspiracy to possess unauthorized access devices, trafficking in unauthorized access devices, trafficking in counterfeit access devices, possession of unauthorized access devices, aggravated identity theft, and aiding and abetting. Also in San Diego, Sergey Pavolvich, of Belarus, and Dzmitry Burak and Sergey Storchak, both of Ukraine, were charged in a criminal complaint with conspiracy to traffic in unauthorized access devices. All are believed to be foreign nationals residing outside of the United States.
The San Diego charges allege that Yastremskiy, Suvorov, Chiu, Wang, Delpiero, Pavolvich, Burak and Storchak operated an international stolen credit and debit card distribution ring with operations from Ukraine, Belarus, Estonia, the People's Republic of China, the Philippines and Thailand. The indictments allege that each of the defendants sold stolen credit and debit card information for personal gain. For example, the indictment of Yastremskiy alleges that he received proceeds exceeding $11 million from this criminal activity. These indictments and complaints are the result of a three-year undercover investigation conducted out of the San Diego Field Office of the U.S. Secret Service.
In May 2008, Gonzalez, Suvorov and Yastremskiy also were charged in a related indictment in the Eastern District of New York. The New York charges allege that the trio was engaged in a sophisticated scheme to hack into computer networks run by the Dave & Buster's restaurant chain, and stole credit and debit card numbers from at least 11 locations. Specifically, the indictment alleges that the defendants gained unauthorized access to the cash register terminals and installed at each restaurant a "packet sniffer," a computer code designed to capture communications on a computer network. The packet sniffer was configured to capture credit and debit card numbers as this information was processed by the restaurants. At one restaurant location, the packet sniffer captured data for approximately 5,000 credit and debit cards, eventually causing losses of at least $600,000 to the financial institutions that issued the credit and debit cards.
Gonzalez is currently in pre-trial confinement on the New York charges. Based upon the San Diego charges, Turkish officials apprehended Yastremskiy in July 2007 in Turkey when he traveled there on vacation. He has been in confinement since then in Turkey, pending the resolution of related Turkish charges, and the United States has made a formal request for his extradition. At the request of the Department of Justice, Suvorov was apprehended by the German Federal Police in Frankfurt in March 2008 on the San Diego charges when he traveled there on vacation. He is currently in confinement pending the resolution of extradition proceedings.
"So far as we know, this is the single largest and most complex identity theft case ever charged in this country," said Attorney General Mukasey. "It highlights the efforts of the Justice Department to fight this pernicious crime and shows that, with the cooperation of our law enforcement partners around the world, we can identify, charge and apprehend even the most sophisticated international computer hackers."
"While technology has made our lives much easier it has also created new vulnerabilities. This case clearly shows how strokes on a keyboard with a criminal purpose can have costly results. Consumers, companies and governments from around the world must further develop ways to protect our sensitive personal and business information and detect those, whether here or abroad, that conspire to exploit technology for criminal gain," said U.S. Attorney Michael J. Sullivan.
"These prosecutions demonstrate that, through coordinated commitment, the United States Secret Service and the Department of Justice will penetrate and prosecute hacker organizations, wherever based and however sophisticated. The United States Attorney's Office for the Southern District of California is especially gratified that the work of the San Diego field office of the Secret Service contributed to an unprecedented effort to dismantle this international criminal enterprise," said Karen P. Hewitt, U.S. Attorney for the Southern District of California.
"Computer hacking and identity theft pose serious risks to our commercial, personal and financial security," said U.S. Attorney for the Eastern District of New York Benton J. Campbell. "Hackers who reach into our country from abroad will find no refuge from the reach of U.S. criminal justice."
"Technology has forever changed the way commerce is conducted, virtually erasing geographic boundaries," said U.S. Secret Service Director Mark Sullivan. "While these advances and the global nature of cyber crime continue to have a profound impact on our financial crimes investigations, this case demonstrates how combining law enforcement resources throughout the world sends a strong message to criminals that they will be pursued and prosecuted no matter where they reside."
"The Internal Revenue Service Criminal Investigation Division recommends charges in numerous types of financial crimes," said Internal Revenue Service Criminal Investigation (IRS-CI) Chief Eileen Mayer. "Today's indictment is the result of a strong law enforcement partnership that brings together the necessary skills to follow alleged criminal activity from cyberspace to bank accounts. We are committed to the government's efforts to stop this type of corruptive activity."
These cases are being prosecuted by Assistant U.S. Attorney Stephen Heymann of the District of Massachusetts, Assistant U.S. Attorney Orlando Gutierrez of the Southern District of California, Assistant U.S. Attorney Will Campos of the Eastern District of New York, and by Senior Counsel Kimberly Kiefer Peretti, and Trial Attorneys Jenny Ellickson and Evan Williams of the Criminal Division's Computer Crime & Intellectual Property Section. The Criminal Division's Office of International Affairs provided extensive assistance related to extradition matters. All of theses cases are being investigated by the U.S. Secret Service. The IRS-CI provided significant investigatory assistance in the Boston case.
 
Nothing Angers Me More Than To See This Happen

Nothing Angers Me More Than To See This Happen

To anyone, but especially parents who are moving on in age and are still struggling with a limited income as my parents are. This should be a time where they enjoy life without worry and for this to happen....it's absolutely disgusting.

I made my parents promise me that they would prosecute whoever did this if they get caught, and they intend to.....:mad::mad::mad:

Thanks for the article Phyllis, believe you me, this is not surprising to me at all...desperate times....but still......this shouldn't have been done....
 
doesn't the card company cover theft or fraud and forgive the debt basically automatically if you produce a police report? Seems like that was a disclosure Mastercard had in one of their pamplets.
 
with credit cards you can dispute the charges, and in most cases won't be penalized
more than $50 (if any), assuming you notify the issuer promptly. i feel this is the
safest route, since you're not out any funds during the resolution phase. you also
have some protection is your order doesn't arrive or is incorrect or damaged.

with debit cards, however, the charge is deducted from your bank balance immediately.
you have to read the fine print to see whether you have any recourse, and then it's
up to you to persuade the bank to credit your account.

i'm not sure if you have any more security writing checks, as many online dealers
will take electronic checks. but isn't a debit card pretty much just a paperless
check, only you don't get a couple of weeks float? and don't forget the
overdraft fees charged when you go below a certain balance (not always
$0), only they never decline the purchase at the register, but keep
adding $30-50 overdraft fees every time you use the card.

i keep several credit cards, used for different purposes and do online payment before the
due date to avoid interest. this is done from a bank where i keep the minimum balance
to avoid service fees, and potential hacking problems. a second bank is used to make
online payments to the first bank, only transferring enough to cover the charges i
made that month. this also lets me use high-interest cards, which many times have
extra points or cash-back programs, without worrying about the interest rate.

either it works or i've been lucky so far.
 
Yes Duff Man...The Bank Is Disputing The Charges...

Yes Duff Man...The Bank Is Disputing The Charges...

doesn't the card company cover theft or fraud and forgive the debt basically automatically if you produce a police report? Seems like that was a disclosure Mastercard had in one of their pamplets.

Thankfully, Both Toys R Us/Babies R Us and Walmart.com have both returned the money from the "purchases" that this woman made from them. There is one company, a ladies lingere online store that is refusing to return the money, and they are trying to say my mother made the purches, of which I have proof that she didn't because I was up to their house fixing both her and my father's computers at the time that these purchases were made.

We filed a police report and they are either going to turn this over to the state police and/or to the treasury department and trace it back to the IP address and see if they can't get the woman who did this....and if they do, she will most definitely be prosecuted to the fullest extent. :mad:
 
the fraud dept of one of my cr cd companies telephoned me asking me to confirm my # and I refused so he told me to look on the back of my card and call that #. I did; he answered. (good thing to do if you get a call). He told me there were unusual charges to my account that were not mine (some of them from overseas). they sent papers to me to sign that I did not make the purchases and all was removed from my account. Then a few yrs later it occurred again! We went thru the same procedure.

I asked them how people can get your number and was told that there are numerous ways your number can be purloined and there is no real protection against it. But just be on the lookout for charges that aren't yours and report it immediately and challenge it.
 
HARRYBABY

It might be worth it for your parents to call the three credit reporting services and put a "fraud alert" notice on their accounts for 90 days. Just a thought.

Evelyn
 
this is kind of crazy, the way they managed to buy stuff with your parents card. Did they physically take the computer, or was this a kind of exploit/vulnerability hack via the internet?
 
Well.....there are various ways of getting numbers...

Well.....there are various ways of getting numbers...

this is kind of crazy, the way they managed to buy stuff with your parents card. Did they physically take the computer, or was this a kind of exploit/vulnerability hack via the internet?

They could have used what they call a "credit card number generator" and what this does is generates a random credit/debit card number and expiration date and they try and shop with it online. There are also key loggers which they could have logged the keystrokes that my mother typed into the computer and obtained it that wey.....for every computer savvy person out there there is also someone finding a way to hack into computers and steal information, spread viruses, and other criminal activity.

Fortunately, Walmart.com has other verification methods, that if certain info doesn't match up, they won't let the transaction to go through, as does Toys R Us/Babies R Us so hopefully, my parents were able to get that money back, but there is a Woman's Lingere online store that is refusing to return the money to my parents, even though they know it was a fraudulent purchase, so the police will be dealing with them and the bank that my parents have their account through is disputing all the charges...

I have never seen my father so mad, although he knows that he has to keep his temper under control due to his heart...just the look on his face was enough to scare me......and my mother.....she is just beside herself...again, this really angers me because it seems to be happening more and more, and especially to the elderly and the poor....:mad::mad::mad:
 
I will let them know this Evelyn...Thank You...

I will let them know this Evelyn...Thank You...

HARRYBABY

It might be worth it for your parents to call the three credit reporting services and put a "fraud alert" notice on their accounts for 90 days. Just a thought.

Evelyn

I am sure that they will do this as they don't need anything bad on their credit report at this point in their lives...Thank you so much for the suggestion...
 
When we were in Mexico, my DH fell and broke his arm. He had it casted (kind of) in Mexico. We put the charge on our credit card. When we got home there was a message from our bank telling us to call and that they shut off our credit card for unusual billing. I called them and thanked them. You never know w/hackers. Sorry about your parents! I hope they get everything removed.
 
More and More Credit card companies are doing this...

More and More Credit card companies are doing this...

the fraud dept of one of my cr cd companies telephoned me asking me to confirm my # and I refused so he told me to look on the back of my card and call that #. I did; he answered. (good thing to do if you get a call). He told me there were unusual charges to my account that were not mine (some of them from overseas). they sent papers to me to sign that I did not make the purchases and all was removed from my account. Then a few yrs later it occurred again! We went thru the same procedure.

I asked them how people can get your number and was told that there are numerous ways your number can be purloined and there is no real protection against it. But just be on the lookout for charges that aren't yours and report it immediately and challenge it.


My question is why aren't the Banks doing this with debit cards as well? It would seem to me that this would benefit the banks as well as the customer. :confused::confused:
 
This kind of stuff has been going on for years, even before online shopping came to be. My adult daughter made a purchase from Penney's Catalog by phone several years ago, using her master card. A few days later she got a call from the credit card co asking her if she had placed a large order from Lands End to be shipped to Wisconsin. (We live in Mo). Turns out it was the Penney's employee who used her credit card info to place an order of her own.

I worked in customer service at a financial institution for many years and check fraud was a big part of that. Lots of crooked folks out there! It is especially distressing for us as older folk to go through the hassle of straightening out these messes.
 
My debit card was stolen a few years ago when we were in Mississippi. I realized it was missing about two hours after I last used it. I called the number on the back of my husbands debit card and my card had already been used 3 times. They cancelled my card immediately and when I got home I filled out a fraud report and Bank of America put all my money back in my account. Its a good idea to take phone numbers of your cards with you on vacation. If they get lost or stolen you can call and cancel them right away.
 

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