Having been in the medical device industry for most of my career I have come to understand the sensitive matter of affordability of quality healthcare.
HemoSense distributes their products through a network of authorized distributors. We choose this path for a number of reasons.
1) The patient market has several barriers set up by way of FDA regulations, such as
requiring a prescription and conducting patient training. Additionally, there are unique aspects associated with Medicare billing that don’t exist for other medical devices such as blood glucose monitors. Anyone selling an INRatio monitor
MUST be a licensed distributor of prescription products. They must comply with all the rules and regulations surrounding our products. This is true whether they are selling the monitors or just the strips.
2) In many cases the monitors that are being auctioned on eBay are monitors that can only be sold to licenced medical professionals. Meaning they are NOT labeled for sale to a patient. To distribute a professional monitor to a patient whose intention is to self test is a violation of law.
3) HemoSense does not support monitors that are purchased through unauthorized or illegal channels. Please see our FAQ’s that have been on the HemoSense web site for almost 2 years.
http://www.hemosense.com/patient/faqs_pst.shtml#q5
4) eBay has a policy that prohibits the auctioning of prescription items. However, despite our efforts to work with eBay to enforce their policy we’ve made little progress to reduce these auctions.
So, you may be asking why is the patient monitor more than the professional monitor? The MSRP for a professional INRatio is $1,595 compared to an MSRP of $1,995 for a patient monitor. Keep in mind that a physician may test several patients in a single day compared to a patient who tests once per week. Thus, like many industries, volume of the testing drives a lower pricing for the monitor in the professional markets. Additionally, our authorized patient partners have a lot of costs associated with helping customers get reimbursement via their insurance provider as well as staffing a customer service department. In the end, you are considering spending a significant amount of money even if it is less than what you would spend through an authorized channel. I would strongly encourage anyone to ONLY purchase through authorized channels.