Just a suggestion. . .
Just a suggestion. . .
LA - My wife works for the Federal Government (if I told you where, they would have to kill both of us. . . LOL) and she always tells people who have problems with governmental agencies to write directly to their Congressman. Thc Congressmen have staff assistants, as we well know, but they usually take things seriously. The best part is that the governmant takes them seriously, too. When any government agency gets a letter from a Congressman, they MUST evaluate the problem and reply to the Congressman and his constituent.
Why not give it a try?